Is my project eligible for a refund?
Work has not yet started on the strategy/design phase.
Request submitted within 24 hours of initial payment.
No technical resources or architects have been allocated.
No project-specific NDAs or legal documents finalized.
If you have ticked all the boxes, you may be eligible. Please contact our strategist via WhatsApp for final confirmation.
Strategic Initialization Policy
MultiWise Solutions operates as a high-end architectural agency. Advance payments are non-refundable once the project strategy phase has been initialized.
Initialization is defined as the moment technical resources are committed, architects are briefed, or the research environment for your project is established.
Satisfaction Guarantee
While refunds are restricted post-ignition, your investment is protected by our elite revision cycles. If a deliverable fails to meet the signed strategic scope, we iterate until architectural excellence is achieved.
Cancellation Protocol
Either party may terminate the engagement at any milestone. Upon cancellation, the client remains liable for all work completed up to the notification timestamp.